Insurers are now dealing with a changing customer environment where customers have become more astute and diverse in their needs and what they are willing to pay for. Optimizing technology and driving innovation have become the order of the day but these are not as simple as they seem. Analysts predict more complex and rapid changes can be expected in the near future. While regulators strive to create meaningful reform other market dynamics demand urgent attention by insurers who still need to remain profitable and sustainable.
Given this context, "The Future of General Insurance in Africa Summit and Expo" represents an opportunity for the insurance companies to get a comprehensive view of this local insurance segment and its potential for the international players. The event will focus on the opportunities this market it holds and what insurers can anticipate and utilize to better manage their businesses and operations.
The Summit is organized by LCI - LANDSBERG Communications International. XPRIMM Publications support the event as Media Partner.
Experienced local and international speakers from the industry will define the most pressing challenges and seek the most suitable solutions to addressing the issues. The discussions will focus on various themes, including:
- Market outlook and core insurance strategies for general insurance in Africa
- Regulatory challenges and opportunities in general insurance
- Optimizing big data and analytics for business growth in short term lines
- Building operational effectiveness to drive operational excellence
- Managing insurance fraud and fraud risk in general insurance
- Driving customer centricity and improving customer experience and satisfaction
- Distribution strategies in a changing general insurance market space
- Product innovation strategies for diverse general insurance customers
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