Wednesday 17 September 2014

Fraudulent insurance claims running at 500 a day


First comprehensive survey shows 180,000 false insurance claims in 2013 and suggests £2bn of undetected fraud each year
whiplash injury
Whiplash injury is the subect of many fraudulent insurfance claims each year. Photograph: Chris Rout/Alamy
Many Britons appear to take the view that honesty is not the best policy when it comes to taking out car insurance. Industry figures showed firms are uncovering almost 3,500 fraudulent applications each week.
The Association of British Insurers (ABI) revealed that in 2013, UK insurers detected 180,675 attempted fraudulent applications for motor insurance – equivalent to 495 a day. These cases involve motorists lying about, or knowingly failing to disclose, important information such as previous claims or unspent motoring convictions when asked.
This is the first time the association has collected information on the extent of fraudulent car insurance applications, so it was unable to say how 2013 compared with previous years.
The ABI said the problem was that “some people think that being less than honest is the way to get cheaper cover, when the way to get the best deal is to play it straight with the insurer”.
A combination of factors including the challenging economic climate,increases in the costs associated with owning and running a car, the fact that many people see it as a victimless crime and a lack of effective deterrents are all seen as helping to drive up the number of cases of insurance fraud.
In turn, fraudulent applications and claims push up the cost of premiums for the majority of honest consumers, according to the industry. It is said that more than £2.1bn of undetected insurance fraud is committed every year.
Examples of fraudulent applications that have been uncovered include:
• A driver with a poor credit rating who tried to use an alias to buy motor cover
• An applicant who failed to disclose four previous claims and an unspent motoring conviction which had led to a three-year prison sentence
• A motorist who attempted to alter his driving licence to remove the driving convictions
An ABI spokesman said initiatives such as the Insurance Fraud Register – the first industry-wide database of known insurance fraudsters, which went live at the end of 2013 – and the soon-to-be-available MyLicenceinitiative, which is aimed at tackling the non-disclosure of motoring offences, would make it harder for people to use deception to try to obtain cheaper motor cover.
In April 2014, Britain’s biggest insurer, Aviva, said it had detected a sharp rise in insurance fraud, which was blamed on a surge in so-called “cash for crash” scams and fraudulent whiplash injury claims. The company said that increasingly, insurance fraud was carried out by third parties making claims against its customers – for example, for spurious injuries as a result of an accident – and also by organised gangs.

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