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| Managing Director, Goldlink Insurance Plc, Gbolahan Olutayo |
Goldlink Insurance Plc is a financial institution driven
by a passionate client-centered philosophy. We are licensed to underwrite all
classes of Insurance. These include: Life & Pension Business; Motor
Business; Oil & Gas; Marine and Aviation; Special Risks; Property and
Casualty; Engineering and Contractor All Risks, among others. Our corporate
theme is “Innovation driven by Experience” and we are committed to building
trust and confidence through delivery of first-class service.
Whatever class of insurance you consider for yourself,
family, education, property and business this year, you have reasons to make
Goldlink your first choice.
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One
of the reasons that underline the heavy patronage we enjoy from our customers
is our vision for excellence and exceptional service delivery. This, through
the synergy of technology and all our stakeholders, has powered our high
agility and commendable operations despite the existing streamlined business
environment we are all witnesses to. This has thus carved a niche for our brand
and business.
Our deployed state-of-the-art technology has facilitated
the automation and optimization of our internal and external processes with
resultant reliable and efficient service delivery to our clients, an important
factor that guarantees our success in all areas of our operations.
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Goldlink
Insurance Plc is unarguably among the leading insurance companies in Nigeria.
Our core selling point is ‘prompt claims settlement’. This is the company’s way
of reassuring our clients and the insuring public of our stance: Indemnity and
provision of compensation at the time of loss.
As a composite Insurance Company, Goldlink paid a total
sum of N1.4billion in 2013 to our various insured, in the following breakdown:
N872.5 million for General Insurance Business and N569.8 million for Life
Business.
In order to consolidate the prompt claims settlement
culture, Goldlink, upon notification, keeps reserve for each and every claim
immediately. We also engage the services of competent and qualified Engineers
and professional Loss Adjusters for immediate claims’ investigations and
handling, where necessary.
We maintain 24 hours cash-call funded accounts with our
major Bankers in settling urgent claims’ demands.
In order to decentralize our claim-handling and
administration process, our Branch Managers are authorised (subject to their
individual branch limits) to issue settlement offer to their concerned clients
before recourse to the Head Office.
Above all, it is the company’s policy to deliver claims’
settlement cheques within 48 hours of the receipt of all duly executed
Discharge Vouchers.
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The
recent restructuring of our Board by the National Insurance Commission (NAICOM)
has repositioned the Company for increased productivity within the market. The
new Board is made up of veterans and professionals in various fields whose
wealth of experience has given the Company a competitive edge in the Industry.
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Our
vision and aim for our insured is “A Life without Fears!” This is why all our
products, even the most basic process in our company have been designed and
tailored to cater for the insurance needs of Nigerians, other nationals and the
insuring public, irrespective of class, income, geographical location,
religious beliefs, traditions and culture; thus removing fears from their
considerations.
·
Our
branches and outlets have been strategically located across the country to
enable us service our regular and prospective customers optimally.
In addition, our Research & Business Development
Department is working round the clock in market research and new
customer-oriented products’ development that will meet all the needs of our
existing and prospective clients; and also deliver on strengthening our rural
area penetration and geographical expansion plan.
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Goldlink
gives back. We take our corporate social responsibilities activities seriously
by sponsoring, collaborating with like-minds and contributing generously to
community development projects and educational campaigns. Orphanages,
Rehabilitation Centres, Radio Programme to mention a few, are not left out of
this drive.
We see this as an opportunity to further affect our
community positively. Our track record in this light has put us at the
forefront of the drive for a better community and renewal of hope for the
people.
It is Goldlink’s commitment to serve.
·
We
engage motivated workforce and have instituted a series of activities that are
designed to sustain staff enthusiasm and performance toward delivering on our
Company’s goals.
We see our staff as the greatest asset. Therefore, we
keep investing and exposing them to the best global practice, through a process
of training and re-training to ensure cutting-edge competitiveness,
individually and corporately.
·
We
are notably known for complying with rules and regulations that guide our
business operations. Our company strives to comply with the letter and spirit
of all insurance legislation and regulations, particularly as they apply to
risk classification, privacy and disclosure. This further reassures the insured
that we do not operate outside the confines of legitimacy and acceptable
standard.
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On
another note, Goldlink treats all underwriting information with the utmost
confidentiality; and use it solely for the express purpose of evaluation and
classification of risk. Hence, the information of our clients are held and kept
confidential at all times.
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Our
Managing Director/CEO and all other top management are always accessible in
order to make the process of decision-making more faster.
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