Support from leaders at the top of organizations is the key to improving the ethical climate in the insurance industry, according to a new survey of industry professionals.
Punishing bad actors is one of the least effective strategies, the survey found.
Also, the survey uncovered a disconnect between how insurance professionals see themselves and how they think the public sees them when it comes to ethical behavior.
The survey by the Institutes and CPCU Society asked 3,000 members of their online community which factor would be most important in ensuring ethical behavior. Forty (40...
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