NCRIB becomes member of LIMRA

Chuks Udo Okonta 

The Nigerian Council of Registered Insurance Brokers (NCRIB) has scored another high point in its international recognition as it was admitted as a member of LIMRA, a world acclaimed financial services research consultancy.

Conveying the NCRIB admission during the 2015 International Business trip of the Council’s delegates to Malta, Europe, the Operation Head of LIMRA Europe, Middle East and Africa, Carla Baldivia said with the admission, NCRIB would now have access to the database of the association and be able to access yearly global financial reports by the body. 

“As a LIMRA member, your Council will now have access to all the research, webinars and market facts in addition to the information centre that gathers resources from more than 128 periodicals” Baldivia noted.

Responding to the award, the President of the NCRIB, Ayodapo Shoderu who led the Council’s delegation noted that the NCRIB has a vision of exploring all avenues to place the Council and its members on the global plane. 

He said, coming on the heels of similar admission by the British Insurance Brokers Association (BIBA), Shoderu opined that the challenges before NCRIB members was now higher in a bid to match up with its growing global reputation.

Also, during a lecture on Customer Service, Brokers were told to imbibe multiple integrated channels of customer service in order to meet the yearning needs of today’s clients.

According to Senior Regional Executive of LIMRA,  ManolisKyriacou, current and future customers have high expectations for service quality through all channels they could utilize to connect with the provider.

“Insurance intermediaries that successfully deliver their services competently will most often improve relationship and outcomes with their policy holders”

As the world's leading insurance and financial services trade association, LIMRA's purpose is to be the Trusted Source of Industry Knowledge. It currently provides Research, Learning and Development programs to more than 850 financial services companies throughout the world. 

Serving its members for nearly 100 years, these financial services firms turn to LIMRA first for Research, serving as a catalyst for new ideas, to better understand the industry, and plan for the future, learning and development programs, to assess, train, and increase distribution productivity, as well as develop the next generation of corporate leaders and connections with industry leaders and peers through study groups, committees, and conferences. 

The tour was rounded off with visits to leading insurance companies and brokerage companies such as Middle Sea and Assikura Insurance Brokers where delegates had robust insights into operation of insurance business in Malta.