DEHRADUN: The Dehradun District Consumer Dispute Redressal Forum has slapped a fine of Rs 35,000 on a leading insurance company for not fulfilling the promises it made while selling a policy to an Indra nagar resident. "The insurance company failed to fulfill its promises made by the company's executive to the complainant at the time of selling the policy. There was no mention of the benefits, which were promised to the complainant, in the insurance policy cover note given to him once he bought the policy," said an order passed by District Consumer Dispute Redressal Forum.
The verdict came in favour of Sanjay Thakur, resident of Indra Nagar Colony. According to the complaint, in March 2012, he was approached by a company executive, who persuaded him to buy a policy. The executive told him that the policy will have benefits such as 20% cash back on annual premium of Rs 2 lakh, medical cover for 15 years, Rs 900 each as monthly scholarship for two children's and gift vouchers worth Rs 5,000.
However, Sanjay was shocked when he received the cover note of the insurance policy after paying Rs 20,000 to the company. There was no mention of the above benefits. Not happy with the company, Sanjay Thakur filed a complaint in the district consumer forum on May 29, 2013 seeking compensation.
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