Wednesday 27 August 2014

PenCom observes frauds, bars pension operators from using contract staff in key functions


Chuks Udo OKonta

The National Pension Commission (PenCom) has disallowed licensed pension operators from using contract staff for critical functions in their operations.

The Commission in a circular signed by its Head, Surveillance Department, Mohammad Datti, identified the functions as, pension administration; benefit administration; fund management and accounting; settlement; safe keeping; contribution collection and administration and information and communication technology.

The commission said it has observed an increase, by the operators in the use of outsourced staff from third parties to perform critical functions in pension administration and management as well as custodian services, adding that these staff are often not properly trained and their conditions of service poor.

It said the risks inherent in this arrangement had already started manifesting, as there are several cases of fraudulent activities involving these outsourced staff. 

"It would be recalled that, when the pension reform was conceptualised, only function that was allowed to be outsourced was sales and marketing to be performed by sales agents.

"While the commission recognises the fact that every business venture should strive for efficiency and be mindful of overhead expenses, the commission will not allow the situation to be to the detriment of the pension system and services to be delivered to contributors," PenCom said.

PenCom said the operators are at liberty to engage outsourced staff for sales and marketing functions only.

The commission gave all licensed operators that have in their employment outsourced/contract staff in the affected functions, transition period of six months, effective from August 20, when the circular was issued, to convert their employment to permanent status or replace them with permanent staff.

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